Hiring someone to clean our house can be an intimidating as well as scary experience.
There is too much competition to check on the best cleaning services that one could hire. How can one decide who is best? We all want to get the service for the money we paid for.
HERE’S A LIST OF THE TOP QUESTIONS ONE SHOULD ASK BEFORE HIRING SOMEONE NEW
IS THERE A STANDARD FOR THE SERVICE PROVIDED AND WHAT IS THE PROCESS THAT YOU USE IN CLEANING?
To make the job easier, one should always be consistent.
The same high level of service should always be provided whenever cleaners do their jobs.
Before we hire a company, we should always check if they offer refunds or compensate if the client is not satisfied with the work done with regards to house cleaning. However we should always be realistic on our expectations.
The cleaners should have a checklist that should be followed. Every detail must be in order so as not to miss anything and ensure that the client is well taken care of and great service is provided.
ARE THE WORKERS CONTRACT OR EMPLOYEES?
You may think it’s the same but there’s a difference between having a regular employee and a contract employee.
Asking this question is essential so you can build the trust that would make you comfortable whenever the cleaning people come to your home.
A contract employee is a person who just works for that specific contract. They’re hired for a specific job at a specific rate to pay. These people don’t become a regular in the company and is not considered a permanent team member. The company that hires this person does not care or is not responsible for his or her welfare. They have no health insurance and only concerned about the job that should be done.
Employees are people that work directly with the company. They have a working relationship with their employer. These are staff that have been trained and are reliable.
ARE YOUR EMPLOYEES BONDED AND INSURED?
Whether we like it or not, accidents happen. If your cleaning company is bonded and insured it means that if ever mishaps or casualties happen, the company would be answerable for taking care of the damages and making it right with the client.
This would promote a state of mental as well as emotional calmness that creates happiness and lessens our worries thinking that our home and properties are well protected.
DO YOU HAVE REFERRALS AND REFERENCES FROM OTHER CLIENTS?
Ask the company owner for a review from past clients that they serviced before.
A distinguished and renowned company would be more than willing to provide you the information of their happy and contented customers.
WHAT CLEANING SUPPLIES DOES YOUR COMPANY USE?
Some of us may be sensitive to a lot of things such as strong smell. The company that we hire should be aware of this and be willing to work with you regarding what could cause the allergies and avoid them especially on the cleaning products that they are using.
It doesn’t end there. If we don’t have any issues with sensitivity, we still have to make sure that the company we hire uses high quality products for their services and not just some cheap materials that would do.
HOW LONG HAVE YOU BEEN IN THE BUSINESS?
Always check if you may be hiring a company that is only here today but gone tomorrow. This is a company that may not have provided quality service and may have closed and filed bankruptcy.
It’s easy to start a business but it takes a lot of skill, hard work, patience, creativity and sacrifices to keep it running successfully.
There are a lot of competitions in the market who may provide lower or cheaper services but it is important to hire a company with a great character. One that will out stand rivalries as well as continue to be strong despite the challenges.
We don’t personally know these people so we can’t just trust them with all our possessions if ever it’s a come and go company and not a stable one.
DO YOU DO A BACKGROUND CHECK ON YOUR WORKERS AND EMPLOYEES?
Established companies don’t just hire anyone who walks in their door and asks for a job. There are specific requirements that should be asked from applicants to be able to check on them and find them if in any case needed.
A company that makes sure every worker has been background checked can give you absolute peace of mind since there are personal things that are in the house.
The safety and security of the client should always come first.